Terms of Service

 

1. INTRODUCTION
Welcome to Protected.cx (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our free URL-shortening, QR-code, bio-page, and analytics services (collectively, the “Services”). By accessing or using the Services you agree to these Terms.
Data Controller: Protected.cx
Email: [email protected]
 

2. ACCEPTANCE OF TERMS
By creating an account or simply using the Services you confirm that you:
Are at least 16 years old (or have parental consent),
Have read and accept these Terms and our Privacy Policy,
Have the legal capacity to enter into these Terms.
 

3. SERVICES DESCRIPTION
Protected.cx provides free tools to:
Shorten URLs
Generate QR codes
Create bio pages
View click analytics
Collaborate in teams
Use our developer API
All features are provided at no cost.
 

4. USER ACCOUNTS
4.1 Registration
Provide accurate information and keep it updated.
4.2 Security
You are responsible for safeguarding your credentials and for all activity under your account.
4.3 Free Accounts
There is only one tier: free. No fees, no billing data, no refunds.
 

5. GDPR COMPLIANCE & DATA PROTECTION
5.1 Personal Data We Process
Account data (name, email, hashed password)
Usage & analytics data (clicks, browser, referrer, coarse location)
Optional integration data (pixels, webhooks) you choose to add
5.2 Legal Bases
Contract – to provide the Services you request
Legitimate interests – to prevent abuse and improve the Services
Consent – for non-essential cookies / marketing (you can withdraw at any time)
5.3 Your GDPR Rights
Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Exercise them by emailing [email protected].
We respond within one month (extendable by two months for complex requests).
5.4 Retention
Account data: deleted within 30 days of account closure
Analytics data: aggregated after 24 months; raw logs deleted after 90 days
Backups: erased within 180 days
5.5 International Transfers
If we transfer data outside the EEA we rely on approved mechanisms (SCCs, adequacy decisions, or BCRs).
 

6. ACCEPTABLE USE
Do not use the Services to:
Link to, or promote, illegal or infringing content
Phish, spam, or distribute malware
Impersonate others or harvest personal data unlawfully
Attack or probe our infrastructure
Violate any applicable law or third-party right
We may suspend or terminate accounts that breach these rules.
 

7. INTELLECTUAL PROPERTY
We own the Services; you own the links and content you create. By using the Services you grant us a non-exclusive, worldwide, royalty-free licence to host and display your content solely for the purpose of operating the Services.
 

8. COOKIES & TRACKING
Essential cookies are placed on the basis of contract; analytics and marketing cookies require consent. Manage choices via the cookie banner or your browser.
 

9. THIRD-PARTY INTEGRATIONS
If you connect Facebook, Google, or other pixels/webhooks, their own terms and privacy policies apply. We are not responsible for their processing.
 

10. DATA BREACHES
If a personal-data breach occurs we will:
Notify the competent supervisory authority within 72 hours where required,
Inform affected users without undue delay when high risk to rights exists.
 

11. LIABILITY & DISCLAIMERS
The Services are provided “as-is”. We are not liable for:
Service interruptions,
Lost profits or indirect damages,
Content posted by users,
Third-party websites you reach through shortened links.
 

12. INDEMNIFICATION
You agree to defend and hold us harmless from any claims arising out of your use of the Services, your content, or your violation of these Terms.
 

13. TERMINATION
Either party may terminate the account at any time. We may suspend or terminate for breach, security risk, or legal requirement. On termination we delete your personal data within 30 days unless we must retain it to comply with law.
 

14. CHANGES TO THESE TERMS
We will give 30 days notice of material changes via email or prominent notice on our website. Continued use after the effective date means you accept the new Terms.
 

15. GOVERNING LAW & DISPUTES
These Terms are governed by the laws of France with mandatory application of GDPR. You may also lodge complaints with your local supervisory authority. Unresolved disputes shall be settled by the courts of France.
 

16. CONTACT
Data Protection Officer: [email protected]
 


BY CREATING AN ACCOUNT OR USING PROTECTED.CX YOU ACCEPT THESE TERMS.

 

Last Update: July, 2025